Privacy Policy

PALTOO is a company having its registered office at 2- IT Park, Sector 67, Second Floor Suite 200, 160062 Mohali Punjab, India. This Privacy Policy outlines how PALTOO (referred to as "we," "us," or "our") collects, uses, discloses, and protects your personal data when you use our website or interact with our pet products and services. Before visiting, using, or accessing the website (www.paltoo.com), you are encouraged to read this Policy carefully. If you disagree with any of its provisions, you are advised to stop using or accessing the website.

Definitions

a) CONSENT: Consent refers to your voluntary agreement to the collection, processing, and storage of your personal data for specific purposes.

b) Data Controller: The word "Data Controller" refers to the individual, group, body, or organization that determines, either independently or in collaboration with others, the objectives and means of processing personal data. To the extent that this Policy is concerned, the Company is the data controller.

c) Personal Data: Personal data refers to any information that can directly or indirectly identify an individual, such as name, contact details, or any other identifiable information.

d) Data Processing: Data Processing refers to any operation performed on personal data, including collection, recording, storage, alteration, retrieval, consultation, use, disclosure, erasure, or destruction.

e) User: User refers to any individual who accesses or uses our website and services.

How We Collect Data

We collect personal data from you when you voluntarily provide it to us during the following activities:

Creating an account or filling out forms on our website Placing an order for our products Subscribing to our newsletters or email notifications Participating in surveys or contests Interacting with us through social media platforms We may also collect data automatically when you visit our website, including your IP address, browser type, operating system, and referring URLs.

Cookies

On our website, we use cookies to improve your browsing and gather details about your interactions. Cookies are little text files that your web browser stores on your computer. They assist us in conducting a website traffic analysis, storing your preferences, and offering a personalized experience. You agree to the use of cookies in accordance with this Privacy Policy by using our website.

Other Technologies

In addition to cookies, we may use other similar technologies such as web beacons, pixels, and tracking scripts. These technologies allow us to track user activities, collect information about usage patterns, and improve our services.

Your Control and Management of Cookies

Users can manage and control cookies through their web browser settings. Most browsers allow you to refuse or delete cookies, as well as opt out of certain tracking technologies. Please be aware, though, that blocking cookies may make our website less functional and restrict your access to some features.

Usage of Data

We utilize the information gathered in the following ways:

To satisfy your requests for our products and process them

To enhance our website, products, and services according to your input.

To enhance your experience and give you personalized recommendations

To contact you with your orders, account, and significant updates

To send you marketing materials such as emails, coupons, and surveys (with your permission)

To perform data analytics and examine website usage and trends

Amendments

This privacy statement may periodically be changed by us to reflect changes to our practices or legal requirements. We advise you to routinely check this policy for any revisions. The updated version will be effective as of the date indicated at the top of the policy.

Communication and Marketing

With your consent, we may contact you via email, SMS, or other communication channels to provide information about our products, promotions, or other relevant updates. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

Confidentiality

We take the necessary precautions to guarantee the privacy and security of your personal information. To prevent unauthorized access, disclosure, alteration, or destruction of your information, we have put in place the necessary technical and organizational safeguards. We limit access to your personal data to authorized employees and trusted third parties who require access to fulfill their duties and responsibilities.

Users are allowed to inspect the data given on Paltoo and may request the correction, alteration, or deletion of any inaccurate Personal Information.

Disclosures of Your Information

We may disclose your personal data to the following parties for the purposes outlined in this Privacy Policy:

Service Providers: We may share your personal data with trusted third-party service providers who assist us in delivering our products and services, including payment processors, shipping companies, and IT service providers. These service providers are obligated to process your data only as instructed by us and in compliance with applicable data protection laws.

Legal Requirements: We may disclose your personal data if required to do so by law, regulation, legal process, or government request. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users, employees, or the public.

Consent: We may share your personal data with third parties if you have provided your explicit consent for such disclosure.

Safety of Payments

We are committed to protecting the privacy of your payment information. In order to safeguard your financial information during transactions, we use secure payment channels and adhere to industry standards. Your payment card information is not saved or kept on our systems. We cannot, however, guarantee that your payment information will be totally safe due to the fact that no method of transmission or storage is not secure. By providing your payment details, you acknowledge and accept this risk.

Privacy Related Inquiries and Complaints

If you have any inquiries, concerns, or complaints regarding our privacy practices or the handling of your personal data, please contact us using the following information:

WhatsApp: 8744012053 or 8744012036

Email: amit@petsworld.in

We will make reasonable efforts to address your concerns and respond to your inquiries promptly. We encourage you to review this Privacy Policy periodically for any updates. The updated version will be effective as of the date indicated at the top of the policy.